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FREQUENTLY-ASKED QUESTIONS



To ensure a safe and enjoyable visit for our visitors, staff, and herds alike, there will be fewer visitors allowed at any one time in Ingenium Museums. All visitors, including members, MUST book a specific day and time ahead of their visit.


Member sign-in instructions


Look for the Members' Sign-in Link on the Ticket Sales Home page.
You can only secure the amount of tickets your membership category entitles you to.
To secure your tickets, you need to sign in using your Member ID # (found on your membership card) and your postal code as the Password.
Example for member John Smith whose membership number is 123456 and postal code is K1G5A3

Other information


For more information, consult the  FAQ Section found on our website.
If you do not find the assistance you require, email us at contact@ingeniumcanada.org